Privacy Policy
Privacy Policy
1. Introduction
TutorOps Education Private Limited (“TutorOps”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our platform and services.
2. Types of Information We Collect
- Non-Personal Information: Including IP address, browser type, device details, and pages visited.
- Personally Identifiable Information: Such as name, contact number, email, government IDs, academic and professional details, and payment information (via third-party processors).
- Other Information: User-generated content, call recordings, interaction data, and survey responses.
3. How We Collect Information
We collect data directly when you register, participate in our courses, exams, or events, as well as from third-party services you interact with (like WhatsApp, Facebook, or referral providers).
4. Use of Information
- To deliver and enhance our courses and features
- To manage user accounts, exams, certifications, and progress tracking
- For marketing, analytics, and user engagement campaigns
- For legal compliance and fraud prevention
- To improve services and personalize experiences
5. Sharing of Information
- With Educational Partners and Mentors for course delivery
- With Employers, Sponsors, and Scholarship Providers (if applicable)
- With Service Providers (analytics, marketing, proctoring, etc.)
- For recruitment and alumni services
- When required by law or to protect our rights
6. Data Security & Retention
We employ industry-standard security measures to protect your data. Your data is retained only for as long as necessary or legally required. Servers may be located in India or other countries depending on service providers.
7. Your Rights
- Access or update your information
- Request data deletion or revoke consent
- Raise questions by emailing us at askus@tutorops.com
8. Use of Cookies
We use cookies and web beacons to enhance your experience, monitor traffic, and serve relevant ads. You can control cookies through your browser settings.
9. Children's Privacy
Our platform is not intended for use by minors. If inadvertently used, we will delete their information upon notification.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our platform indicates acceptance of the updated terms.
11. Contact Us
If you have any questions or concerns, please reach out to us at askus@tutorops.com.